Last updated: 22 January, 2026

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing our website or subscribing to our services, you agree to be bound by these Terms.

1. Services Overview

We provide outbound lead generation and business development services designed to help companies operating across the beauty & personal care value chain connect with potential partners, buyers, or clients.

Our services may include:

Prospect research and targeting
Identification of decision-makers
Personalized outbound outreach
Follow-up management
Routing of replies, interest, or meetings

We operate as a service provider, not a sales agency or broker.

2. No Guarantees or Promises

While we aim to deliver qualified conversations and interest, we do not guarantee:

A specific number of leads
Sales, revenue, or closed deals
Response rates or conversion rates

Results depend on multiple factors outside our control, including:

Market demand
Offer quality
Pricing and competitiveness
Client responsiveness

By using our services, you acknowledge that outcomes may vary.

3. Client Responsibilities

You agree to:

Provide accurate and up-to-date business information
Clearly describe your offer, ideal buyer, and target markets
Respond to interested prospects in a timely manner
Use leads ethically and in compliance with applicable laws

Failure to engage with delivered leads may impact performance and results.

4. Subscription & Billing

a) Subscription Plans

Our services are offered on a subscription basis, billed monthly unless otherwise stated.

b) Payments

All payments are due in advance
Payments are processed securely via third-party payment providers
Prices are exclusive of applicable taxes unless stated otherwise

c) Renewals

Subscriptions automatically renew unless canceled before the next billing cycle.

5. Cancellation & Termination

You may cancel your subscription at any time through your account or by contacting support.

Cancellation stops future billing
No refunds are provided for partial months or unused time
Services continue until the end of the current billing period

We reserve the right to suspend or terminate service if these Terms are violated.

6. Refund Policy

Due to the nature of services rendered (research, outreach setup, execution), all payments are non-refundable, unless otherwise required by law.

7. Communication & Support

Support is provided primarily via email
We do not offer guaranteed response times unless specified in your plan
No sales calls or consulting calls are included unless explicitly stated

8. Acceptable Use

You may not use our services to:

Send unlawful, misleading, or deceptive communications
Violate anti-spam, privacy, or data protection laws
Impersonate individuals or companies
Promote illegal, harmful, or unethical products or services

We reserve the right to refuse service for prohibited use cases.

9. Data & Confidentiality

We treat client information as confidential and use it solely to deliver services.

However, you acknowledge that:

Outreach campaigns involve third-party platforms
Absolute confidentiality cannot be guaranteed in outbound communication

For more details, please review our Privacy Policy.

10. Intellectual Property

All website content, systems, workflows, and materials remain our intellectual property unless otherwise agreed.

You may not copy, resell, or redistribute our processes or materials without permission.

11. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
Our total liability is limited to the amount paid by you in the last billing period

12. Indemnification

You agree to indemnify and hold us harmless from claims arising from: